About Americor
Americor is a leader in debt relief solutions, helping thousands of clients in the USA achieve financial freedom through innovative services.
We are looking for a Site Reliability Engineer (SRE) to support and enhance the infrastructure of our mission-critical CRM project, ensuring seamless service delivery to help people regain control of their financial futures. As a recognized ‘Top Place to Work’ and ‘Best Company’ in customer service, quality, and value, we value collaboration, growth, and innovation in every team member.
Project Features
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Hosted in MS Azure, AWS, but mainly OVHcloud (US)
- OVHcloud contains Bare Metal and VMs
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OS: CentOS / AlmaLinux OS
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Components: Nginx, KeyDB/Redis, OpenSearch
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Database: MariaDB/MySQL, Percona / Galera Cluster, ProxySQL
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Storage: GlusterFS
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Language: PHP 8 (Yii2, Symfony, Laravel)
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Monitoring tools: Datadog, Sentry, Pingdom
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IaC: Terraform, Ansible
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Alerting: OpsGenie
Responsibilities
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Ensure the reliability of infrastructure supporting mission-critical services, minimizing downtime and optimizing performance.
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Proactively monitor, respond to, diagnose and resolve incidents, improving response time and minimizing customer impact.
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Work closely with Russian speaking Developers, QA and System Analysts.
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Enhance CI/CD pipelines, monitoring tools, and automation processes to streamline workflows and increase system efficiency.
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Keep infrastructure-related documentation up to date.
Requirements:
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5+ years of experience in a Site Reliability Engineering role, with a proven track record of maintaining high-availability infrastructure in a high-load environment.
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Expertise in Linux systems and web stacks (Nginx, PHP, MySQL/MariaDB, Redis/KeyDB) to ensure smooth and efficient operation.
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Strong experience with MySQL/MariaDB Galera cluster and Gluster storage to optimize data reliability and scalability.
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Deep knowledge of network architectures, including TCP/IP, DNS, VPNs, and load balancing techniques, with hands-on experience in troubleshooting and optimizing network performance to support distributed systems across multiple regions.
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Solid understanding of CI/CD and security best practices to drive efficiency and ensure the protection of our systems.
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Fluent in both Russian and English, both written and spoken (You will work on a daily basis with the Director of DevOps who is a native speaker)
Desirable but not mandatory
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Proficiency in PHP and Docker for seamless integration and deployment of services
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Understanding of the principles of Infrastructure-as-Code, Monitoring-as-Code, and GitOps (we use Ansible and Terraform)
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Experience with Cloudflare and AWS services (EKS, S3, OpenSearch)
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Experience in building fault-tolerant systems and compliance audits (SOC, FFIEC, etc.)
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Familiarity with Jira and Agile software development
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Familiarity with modern container orchestration and deployment tools (Kubernetes, Helm)
What do we offer:
- Remote work with flexible schedule
- Competitive salary based on performance, with payments in USD through Deel.com
- Payments to foreign account
- Assistance with opening an IE in Georgia (if necessary)
- Paid holidays, sick leave, sports, English in Skyeng
- Participation in an interesting project with the possibility of team building
- Support for initiatives and opportunities for development
