ToYou is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more.
At ToYou we aim to provide all our customers with a great experience by connecting them with thousands of merchants across Saudi Arabia, and we take great pride in our diverse team which represents different backgrounds, experiences, and visions. We truly value them and count them as a key factor to our success. So, if you are interested in joining a team full of intelligence, ambition, and great talent, ToYou is the right place for you.
**Relocation to Riyadh, KSA is a must for this role.
We’re looking for a Product Manager to join our Courier and Delivery Experience team, driving innovations that enhance courier delivery experiences while improving operational efficiency. This role requires strong product management and leadership skills to guide cross-functional teams and align product strategies with broader business goals, focusing on key metrics like courier engagement and satisfaction.
Role Responsibilities:
- Maintain and refine a detailed backlog of user stories, participating in sprint planning and supporting development teams throughout the process.
- Drive the product development process, including roadmap, release planning, and product expertise, while collaborating with UX, design, and product management teams.
- Prioritize market and customer needs to deliver high-value product releases and support Go-To-Market teams for smooth feature launches.
- Foster innovation and enhance the omnichannel experience across internal and external stakeholders.
Role Requirements:
- 5+ years in a similar role with expertise in courier services and delivery systems.
- Proficient in creating roadmaps based on company objectives, key metrics, and performance indicators.
- Experience with user behavior data collection, analysis, and statistical concepts (probability, distributions, variance).
- Exceptional stakeholder management capabilities, effectively collaborating with internal teams and external partners while engaging confidently with leadership in high-visibility roles.
- Ability to work in global markets, understand local trends, and manage multicultural, distributed teams.
- Familiarity with mobile platforms, industry trends, and established best practices is desirable.
- Fluency in English; Russian and/or Arabic is a plus.
What we offer:
- Competitive Salary
- 21 Vacation Days plus Public Holidays
- Medical insurance for Employees & Families
- Contemporary work environment
- Coffee & Tea in the Office
- Regular Team Meals
Interested applicants are required to submit their CV in English.
