Москва
The Role
- Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
- Research key customer wants and needs
- Suggest solutions that answer clients needs and wants
- Ensure the ordered products are delivered in a timely manner
- Serve as contact point for key customers and internal teams
- Resolve customers' complaints in an effective and respectful way
- Gather, report and communicate customers' feedback on service, technology and product delivery
- Research and source new potential clients
- Measure, track and analyze key account metrics
- Create reports for upper management
- Keep abreast with industry and market trends and best practices
The Candidate
- Higher education in Business related field
- 3+ years experience working within a similar role with Top clients
- Excellent communication and presentation skills
- Aptitude in networking and building relationship
- Business mindset with good analytical capacities
- Excellent time and project management skills
- Problem-solving and negotiation skills
- Able to follow and anticipate the market trends
- English