Лида
улица Радюка 2А
улица Радюка 2А
VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is looking for a Manager of Visa Application Center in Lida.
Responsibilities:
- Overall management of the Visa Application Center in Lida, more than 12 employees in subordination.
- Ensure compliance to all existing processes and meet the defined Service Level Agreement’s.
- Manage unit and staff efficiency & productivity. Direct responsibility for the Unit's profitability and achieve targets. Control & maintain Unit's expense budgets and allocated resources.
- Develop and maintain business relationships with all Consulate officials.
- Timely reporting with accuracy by developing & implementing formats that ensure zero errors.
- Lead new process roll outs in the respective Visa Application Centre.
- Ensure process improvements across, Productivity improvement, Cost Saving.
- Ensure Internal customer Satisfaction.
- Implementation and maintenance of Quality & Environment Management System in the visa center.
- Conduct Research and provide innovative solutions for Business improvement.
Requirements:
- Higher Education
- Managerial experience
- Perfect communication skills
- Intermediate in English is a must.
- Knowledge of Polish would be a plus
Job conditions:
- Competitive salary
- Medical Insurance
- Unique working international environment
- Career opportunities and professional development an international company
- Proactive friendly team