от 140000 до 140000 RUR
Москва
Калужско-Рижская линия метро Алексеевская
Калужско-Рижская линия метро Алексеевская
От 1 года до 3 лет
What You Will Do
- Contact customers through various channels, including phone, email, and written correspondence, to discuss outstanding debts, negotiate repayment terms, and establish payment plans.
- Monitor and manage a portfolio of delinquent accounts, tracking and documenting all communications, agreements, and payment activities.
- Communicate with internal stakeholders, such as sales and customer service teams, to resolve customer issues and ensure timely payment.
- Provide contracts, license agreements, primary accounting documents to the clients.
- Negotiate with customers to reach mutually acceptable solutions, which may involve offering settlements, discounts, or extended payment terms.
- Identify and escalate high-risk accounts to management for further action, interact with external legal services.
What You Will Bring
Qualifications:
- High school diploma or equivalent
- Minimum of 1 year of relevant experience
- Experience in MS Office (Word, PowerPoint, Excel)
- English language level - at least Intermediate (spoken and written, must)
Required Skills and Abilities:
- Strong negotiation and communication skills.
- Excellent problem-solving and analytical skills.
- Writing pre-trial settlement letters skill.
What We Offer
- Working hours: five-day work week from 9:00 to 18:00 or from 10:00 to 19:00
- Hybrid schedule: 3 days in the office, 2 days remotely
- Salary: 140,000 gross (monthly)
- Social package: meal compensation, health insurance (after a probationary period of 3 months),
- Office within transport and walking distance from the metro station Alekseevskaya
