Corporate Services Officer

Job title: Corporate Services Officer

Location: Moscow

Contract: Permanent

Full-time: 37.5 hours per week

Salary: Starting Salary from 97,792 RUB per month

Closing date: 17th November 2024

Job Description

About The Department of Foreign Affairs and Trade

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.

The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.

About the position

Under general supervision, the Corporate Services Officer works closely with the Regional Services Delivery Hub in London (the Hub) to deliver a wide range of high-quality corporate services to all staff at the Australian Embassy, Moscow.

Key responsibilities of the position include but are not limited to:

• Support the Embassy’s payroll processes including calculating LES salary and other entitlements, maintaining leave and attendance records, and arranging relevant correspondence for local tax authorities.
• Liaise with the Corporate Services Manager and Hub HR team to ensure the Embassy’s recruitment, onboarding, contracts, and personnel records are managed according to agreed service standards.
• Undertake telephone reception duties including maintaining and distributing internal phone lists, monitoring the Embassy’s inboxes, and responding to enquiries from member of the public, providing accurate advice and quality client service.
• Manage mail distribution and diplomatic bag procedures, including liaison with DHL and other courier companies.
• Maintain the Third Party Note (TPN) register and distribute incoming TPNs.
• Assist in maintaining correspondence with the Russian Ministry of Foreign Affairs (MFA) on all protocol related matters including visas, accreditation, diplomatic ID cards, licenses, vehicle purchasing, residence permits, and import/export of personal and other embassy effects.
• Perform various financial processing and reporting duties in accordance with Australia’s Financial Management and Accountability Act.
• Provide translation of relevant documents in Russian and English.
• Support the Administration team as required including undertaking other roles and duties during staff absences.

Qualifications/Experience

• High level oral and written English and Russian language skills, including ability to translate.
• Excellent communication skills in a variety of situations, including face-to-face and telephone client interaction, interviews, liaison, and representation, preparing reports and a range of written correspondence.
• Proven decision-making skills, and the ability to exercise good judgement and problem solving to meet strict benchmarks and timelines.
• Experience in interpreting and applying legislation, policy, guidelines, procedures, and instructions in a client-focussed environment.
• Attention to detail, and the ability to switch between tasks at various stages of completion to respond to competing demands.
• Demonstrated ability to work as an effective and reliable team member in a changing, and highly pressured work environment.
• Proficiency and accuracy in using information management systems and computer software including MS Word, Excel and Access, including an ability to use electronic filing and reporting systems.

SELECTION CRITERIA

Please address each of the selection criteria for the role in the spaces provided on the application form. Drawing on your prior experience, please provide examples of how you have demonstrated the required competencies or transferable skills.

The word limit is strictly 250 words per response. The panel will not assess responses that exceed the word limit.

FOR SELECTION CRITERIA and TO APPLY PLEASE FOLLOW the LINK:

https://www.amrislive.com/wizards_v2/ahc/vacancyView.php?requirementId=861&source=GN

Please note that applications received on hh.ru DIRECTLY will NOT be considered.