Николоямская улица 28/60
Kommo is an excellent software for startups and people who use messengers, such as WhatsApp and Instagram for their business. We help forward-thinking sales teams connect to their potential customers lightning-fast, plus manage conversations across multiple communication channels inside a single app.
Headquartered in San Francisco, we already serve over 20,000 small and medium-sized businesses worldwide. We’ve received awards from Gartner, Finances Online, Software Advice and more.
We're expanding our team of product writers to match our energy and support our growth. As a Product Writer, you will work in our Moscow office, within the Marketing Department. You'll report directly to the Content Marketing Manager and collaborate with various teams, focusing primarily on creating detailed how-to knowledge base articles, engaging blog posts and YouTube scripts.
Responsibilities
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Test software, familiarize yourself with new features, and identify bugs
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Build bots from scratch
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Develop instructional content, well-structured drafts, articles, and scripts
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Maintain expertise in product knowledge
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Update existing content on our knowledge base, blog and YouTube
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Contribute to other content initiatives
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Work with support and devs teams
Qualities
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Proficiency in English
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Educational background in business or writing-related fields
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A passion for writing with exceptional skills
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Demonstrated responsibility, patience, and trustworthiness
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Collaborative and open-minded
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Tech-savvy with a genuine interest in software testing
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Enthusiasm for YouTube content, including tutorials and "how-to" videos
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Creativity (experience in content creation is a plus)
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Curiosity and self-motivation, always eager to learn something new
Benefits:
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Join an international team with ambitious goals
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Enjoy free snacks and coffee during your workday
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Convenient office location in the city center
Join Kommo and be part of our exciting journey as we revolutionize the way businesses connect with their customers!
