Technical Support Engineer (to Vietnam)

We are looking for a technical support engineer in Da Nang, Vietnam.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia.

We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We will welcome you to our team if you want to learn:

• system administration of servers from anywhere in the world;
• diagnose hardware, software and network server issues;
• work with hardware monitoring;
• work with cloud technologies.

We offer:

• work in a team of professionals at international level;
• comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
• mentor assistance, learning modern IT technologies;
• individual vocational training plan for 12+ months;
• opportunity to practice and improve your English;
• competitive salary and official employment.

Requirements:

• your English is sufficient for e-mail correspondence;
• you are attentive to details, able to search and analyze information;
• you know what components a modern computer consists of;
• you understand the basic principles of the Internet and computer networks.

Will be an advantage:

• experience with Linux operating systems (Ubuntu, CentOS, Debian);
• basic knowledge of working in the Linux terminal;
• experience in installing Windows/Linux OS from the ground up.