Admissions and Operations Manager

Heritage Education Group is a group of companies that arranges and develops a network of international schools both in Russia and abroad. Our mission is to educate the leaders of tomorrow, providing the knowledge, skills and values they need to make our world a better place. We consistently enhance our educational product and utilize innovative educational technologies.

Currently, we operate four campuses in Moscow and regions.

We are seeking for Admissions and Operations Officer to our newest campus - La Berёzka Academy

About the Role:

Admissions& Operations Officer is responsible for all the business aspects of the Campus. Personally this should be a friendly and energetic person with excellent communication skills - both verbal and written. Admissions & Operations Officer is well familiar with the school and feels comfortable promoting it to potential families. Strong computer skills and proficiency with statistics are required for organizing and analyzing admission data.

Duties:

• Solving administrative and business issues;
• Service management: kitchen, medicine, IT, receptionists, cleaning;
• Communication with parents of prospective students;
• Conducting interviews with prospective parents and school presentation: informing about the educational programmes, advantages, admission procedure, tuition fees;
• Conducting school tours;
• Maintaining admission documentation;
• Preparing contracts and controlling invoice payments;
• Supervising new students during the adaptation period (two weeks);
• Processing student data in CRM;
• Ensuring enrolment and re-enrolment process;
• Managing promotional events: Open Days, school fairs, information sessions, exhibitions;
• Developing recruitment strategies and enrollment plans in coordination with senior management to attract more students

Requirements:

• Higher education in Education, Business or Marketing;
• 5+ years experience in sales / marketing;

• Fluent English, as the job requires communicating with English-speaking teachers and parents on daily basis;

• Professional MS Office User / MAC User;

• Excellent professional communication skills;

• Ability to multitask work mode and problem-solving;

• Must have attention to detail and be highly organized;

• International mindset and ability to work in an international environment.

Conditions:

• Getting unique experience in an international team;

• English speaking environment;

• Opportunities for professional and career growth;

• Permanent work, employment in accordance with Russian Labor Code;

• Probation period – 3 months;

• Annual paid vacation – 28 calendar days;

• Social package - medical insurance after 3 months of work;

• Free, tasty and healthy lunches;

• Five-day working week, schedule 9.00 to 18.00.

  Looking forward to your application.

  Best regards,
  Marina Fedotova
  HR Manager