Тверская улица 22
Responsibilities:
-
Work with brand teams (Oncology, Transplant) to translate Customer engagement plans into Omnichannel journeys
-
Run omnichannel campaigns development & execution on relevant platforms, including management of content adaptation to channel requirements, in line with global standards, tools and processes.
-
Responsible for engagement with agencies and Hub teams to ensure smooth content and campaign deployment.
-
Act as Eurasia's omnichannel expert. Be the go-to person for understanding the technicalities and best practices of these channels, providing guidance to business partners to deliver best-in-class customer experiences.
-
Driving Business Unit change management for adoption of innovative / best-in-class practices and capabilities to maximize business impact and efficiency
-
Engage with I&A team to continuously analyze campaign performance and continuously optimize customer/content/channel plan.
-
Transferring knowledge and insights gained from successful campaigns and best practices to Business Unit commercial and cross-functional teams, fostering a culture of shared learning and continuous improvement.
-
Engage cross functional teams within GTMc and BUs to support local campaign deployment, including Market Access and Medical, as needed.
About you:
-
3+ years leading Omnichannel, Customer Engagement or Digital Marketing operations, with a focus on content mapping and campaign execution.
-
Strong execution skills with proven delivery of outstanding results.
-
High persistence and resilience.
-
Omnichannel experience and expertise, with existing omnichannel tools & projects proficiency.
-
Strategic analysis and planning, project management, excellent English language knowledge and skills (written and oral), IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross-functionally.
Conditions:
Decent remuneration
- Competitive salary
- Semi-annual bonuses for achieving individual goals
- Annual review of remuneration based on performance
- Comfortable working conditions
Adaptation program using modern technologies, mentor support
- Corporate car with automatic transmission (European fleet) - provided
- Mobile communication compensation
- Health care
Extended VHI package with dental care for employees and family members
- 24/7 telemedicine for prompt consultations
- Preventive examinations and genetic tests
- Medication provision
- Well-being care
Life insurance and support for critical illnesses
- Parental leave for all parents
- 3 additional vacation days
- Compensation for sports activities
- Corporate discounts and benefits system
