An international production company invites a Product Management & Technical Training Manager (Road-building machinery) in connection with the expansion.
Tasks:
- Technical & Product Trainings: Deliver service and product technical trainings in accordance with Company Global Service Standards; Ensure dealers’ technicians are fully trained on product structure, diagnostics, service, and repair procedures; Develop and update training materials reflecting new models, engineering changes, and field issues; Assess training effectiveness through evaluations and continuously improve training quality.
- Product Support & Dealer / Customer Technical Assistance: Provide advanced technical support to dealers and key customers for complex field issues; Support major projects, mining/oil & gas customers, and pre-sales technical clarification when required; Act as a technical escalation point between dealers and Company engineering teams.
- Product Management Interface & Localization: Collect and structure market feedback from dealers and customers regarding: performance gaps, option requirements, reliability / serviceability issues; Participate in Russia-specific product & option development, including: cold-weather packages, local regulatory / operational requirements, competitive option benchmarking; Coordinate with Product Management on: specification validation, pilot introductions, improvement proposals and technical change requests.
- Competitive Intelligence & Benchmarking: Systematically gather information on competitors’ product designs, specifications, and technologies in Russia; Prepare technical comparison materials for internal use and dealer sales teams; Feed competitive insights into training content and product improvement discussions with Company.
- Training Planning & Reporting: Establish semi-annual training plans based on: installed base / population, dealer capability gaps, new model introductions; Align training plans and report execution status, coverage, and effectiveness.
Competencies:
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Bachelor’s degree or higher in Mechanical Engineering or related fields.
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Minimum 5 years of experience in training, product support, or technical roles within the construction equipment industry.
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Experience with international HQ or manufacturing organizations preferred.
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Deep understanding of construction equipment engineering and design trends.
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Strong capability in technical explanation, diagnostics logic, and product differentiation.
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Ability to translate field feedback into structured PM input.
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Excellent English communication (written & verbal).
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High-level presentation and public speaking skills.
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Ability to collaborate effectively across Company, engineering teams, and dealers.
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Proficient in MS Office (PowerPoint, Excel, Word).
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Familiar with both on-line and off-line training methodologies.
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Self-driven, well-structured, capable of working with minimal supervision.
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Willingness to travel frequently across Russia.
Сonditions: Salary + annual bonus (up to 30%), social package
