Unit Coordinator, Content Team

Claro is seeking a Unit Coordinator to join our growing team in Minsk, Belarus. The role's primary responsibilities include acting as the unit’s go-to information source, assisting with the distribution of work across the unit, and ensuring that these assignments are completed, as well as participating in quality control processes and training initiatives.

Claro uses advanced data aggregation technology including machine learning and natural language processing techniques, and the role of the Content team is to validate and curate the data that is collected, as well as continually improve and streamline the collection and validation process.

In this role you will

Leadership:

• Establish, prioritize, and effectively communicate goals to the unit members in order to meet business objectives
• Assign tasks to the unit, and make sure those tasks are completed
• Ensure accuracy and efficiency of employees' work by doing regular QA and communicating the results and their progress to the unit
• Mentor, coach, and/or manage each of the unit members by providing timely feedback
• Support effective, two-way communication with the unit members, act as the voice of your team and advocate on their behalf, highlighting and reporting on their achievements
• Broadcast and exemplify the company values and mission for the unit members and the team on the whole

Hands-on work:

• Monitor and improve data quality throughout the platform
• Identify and recommend improvements of the content creation process for development and implementation by the technology team
• Create and update company profiles for publication on a public-facing website, using a proprietary admin interface and data aggregation technology

We'd love to hear from you if you have

• Very good/Excellent written and spoken English
• Excellent attention to detail and system thinking
• Experience leading people

Personal Attributes

• Energetic and entrepreneurial mindset
• Able to overcome challenges and constraints
• Desire to go above and beyond
• Strong execution skills
• Clear communication and organization
• Comfortable executing with little oversight to drive results
• Highly adaptable
• Forward-thinking