Sales & Customer Service for VIP Clients

Дата размещения вакансии: 10.05.2024
Работодатель: ViceKeeper
Уровень зарплаты:
з/п не указана
Город:
Москва
Требуемый опыт работы:
От 1 года до 3 лет
Responsibilities:
  • As a Customer Service Representative:

  • Manage inquiries, complaints, and requests from VIP clients and prospects via phone, email, and chat.
  • Deliver exceptional customer service by resolving issues and answering questions effectively, ensuring a premium experience for our VIP clientele.
  • Maintain an in-depth knowledge of our products to assist VIP clients with their specific needs.
  • As a Sales Representative:

  • Identify and capitalize on sales opportunities to promote our products or services to VIP prospects.
  • Upsell and cross-sell products or services, focusing on enhancing the experience and satisfaction of VIP prospects.
  • Consistently meet or exceed sales targets and goals
Requirements:

Excellent experience and attitude

Fluent in English (mandatory) & Russian (mandatory).

Familiarity with software like Ziwo and popular CRMs is a plus.

Excellent communication, interpersonal, and problem-solving abilities.

Ability to work in a fast-paced environment.

Terms:

Shifts:

9 hours per day with a 1-hour break; Two Shifts Available

1st Shift: 8:00 AM to 5:00 PM (Dubai Time)

2nd Shift: 3:00 PM to 12:00 AM (Dubai Time)

Off Day: Fixed (not on Friday, Saturday, or Sunday

Why Join Us:

Be part of a story that’s bigger than just business — it’s about making a real difference in people’s lives.

Work in a place where your creativity and passion are not just welcomed, they’re celebrated.

Join a team that’s more than colleagues — we support, laugh, and grow together.

Have the freedom to shape and steer our digital journey — your voice matters here