Admissions Officer / Специалист по приему учащихся

Heritage International School is looking for Admissions Department Officer to help us enroll new students to School.

Admissions Officer needs to be friendly and energetic as well as have excellent communication skills. They enjoy meeting new people, giving presentations and answering questions about their institution. Admissions Officer is well familiar with their school and feels comfortable promoting it to potential families. Strong computer skills and proficiency with statistics are required for organizing and analyzing admission information.

Duties:

• Communication with parents of prospective students;
• Answering calls and emails regarding admission;
• Following up on interested prospective parents;
• Answering and managing queries from parents;
• Planning all meetings, fetching people to the office, meeting visitors downstairs
• Conducting interviews with prospective parents and school presentation: informing about the educational programmes, advantages, admission procedure, tuition fees;
• Conducting school tours;
• Providing tea, coffee, catering and hospitality;
• Organizing psychological and academic entry assessments of prospective students;
• Maintaining admission documentation;
• Preparing contracts;
• Controlling invoice payments;
• Supervising new students during the adaptation period (two weeks);
• Processing student data in CRM;
• Ensuring enrolment and re-enrolment process;
• Maintaining a database of student information, telephone logs and student feedbacks;
• School promotion;
• Taking part in promotional events: Open Days, school fairs, information sessions, exhibitions;
• Developing recruitment strategies and enrollment plans in coordination with senior management to attract more students

Requirements:

• Post-secondary education in Business, Markeitng or Education;
• 3+ years experience in sales / marketing would be considered an asset but not required;

• Fluent English, as the job requires communicating with English-speaking teachers and parents on daily basis;

• MS Office User - must be comfortable working with large databases and doing most daily work on computer;

• Excellent professional communication skills - face2face, phone, email;

• Ability to multitask work mode and problem-solving;

• Must have attention to detail and be highly organized;

• International mindset and ability to work in an international environment.

Conditions:

• Employment in accordance with Russian Labor Code;

• Probation period – 3 months;

• Annual paid vacation – 28 calendar days;

• Medical insurance – after 3 months of work;

• Free lunches;

• Work schedule: Monday through Friday, 9.00 a.m. till 6.00 p.m. / can be irregular working hours.