Receptionist/Ресепшионист (Администратор службы приема)

Your duties will include (but not limited to):

• To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel.
• To find suitable solutions to meet customers needs depending on the possibilities available at the hotel.
• To carryout all necessary operations when guests arrive and depart (check-in/ check-out)
• Respond to a wide range of guest requests and promote hotel facilities
• Manage invoicing payments and cash operations during the day shift
• Check the “room report” and keep housekeeping informed of any modifications
• To take reservations and business inquiries out of office hours.

What profile are we looking for?

• Language - English
• Guest-oriented and service minded
• Good interpersonal skills
• Sales oriented
• Ability to listen and anticipate
• Diplomacy and self-control
• Well organised
• Smile!

Our requirements:

• Schedule: 2/2, 08.30-20.30
• Medical insurance
• Competitive salary and benefits
• Young and friendly team
• Possibilities of professional and career growth in the international group Accor Hotels