Hospitality Software IT Specialist

Дата размещения вакансии: 12.11.2024
Работодатель: HRS
Уровень зарплаты:
з/п не указана
Город:
Москва
Требуемый опыт работы:
От 1 года до 3 лет

HRS Hotel Restaurant Systems is the company with an excellent reputation for service. With a team of experts, HRS is a leading supplier of IT solutions for the hospitality industry.

We offer a wide range of innovative solutions, including Property Management, POS, Spa & Guest Activities, Business Analytics, Payment Gateway, Mobile Applications, Channel Manager, Online Distribution Services, Finance and HR Systems, Passport Scanning & Recognition, plus much more.

About the role

You will join our growing development team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.

Requirements

  • IT background preferable.
  • Strong foundation in networks (OSI model), Linux and Windows OS
  • Databases (PostgreSQL), fluent in writing SQLs
  • Familiar with REST and GraphQL APIs, experience in Postman

What you will be doing

  • Software testing
  • Provide remote support for IT products, QA skills advantageous.
  • Ensure accurate and timely updates of logged support issues on the in-house call logging system.
  • Research and test problems to confirm, isolate and identify root cause and propose/document resolutions/future mitigation
  • Assist with the occasional implementation, testing and writing of documentation
  • Test and troubleshoot new versions prior to release.
  • Prioritize numerous issues of varying severity & service levels and deal with them accordingly.
  • Log and manage support cases with 3rd parties.

Language requirements:

  • English, both written and spoken, B1-C1 level

What we offer

  • Multinational enthusiastic environment.
  • Medical insurance
  • Motivating remuneration package.
  • Wide opportunities for professional growth within our fast-growing company;
  • Remote/flexible working