Secretary / Frontdesk Specialist

Heritage Education Group is a group of companies that arranges and develops a network of international schools both in Russia and abroad. Our mission is to educate the leaders of tomorrow, providing the knowledge, skills and values they need to make our world a better place. We consistently enhance our educational product and utilize innovative educational technologies.

Currently, we operate four campuses in Moscow and regions.

We are seeking a Frontdesk Specialist to join Heritage International School (Sokolniki campus).

Our Frontdesk Specialist ensures high quality of client service by:

• Greeting visitors, answer telephone calls and communicate effectively with staff members, pupils, parents and other contact persons;
• Preparing school correspondence in English and Russian (letters, announcements, etc.);
• Translating and interpreting during meetings with parents and teachers on occasional basis;
• Assisting to Academic staff upon request from Line Manager (reports distribution, letters, signatures collection, etc);
• Assisting with special school projects and teambuilding activities.

Requirements:

• Higher University Degree;

• Excellent communication and customer relationship skills;

• Ability to work well under pressure respecting deadlines, in a multitask mode;
• Positive personal and professional image, high standards of professional behaviour and ethics;
• International mindset and ability to work in an international environment;
• Pro-active attitude and work commitment;
• Proficient computer skills: Excel, PowerPoint, Outlook;

• Competent Russian (oral, written);

• Fluent English, as the job requires communicating with English-speaking teachers and parents on daily basis.

We offer:

• Getting unique experience in an international team;

• Opportunities for professional and career growth;

• Permanent work, employment in accordance with Russian Labor Code;

• Probation period – 3 months;

• Social package – medical insurance after 3 months of work;

• Annual paid vacation – 28 calendar days;

• Free, tasty and healthy lunches;

• Monday through Friday working week, working hours 8.00 to 17.00 (or from 10.00 до 19.00);

• Modern and comfortable school near the metro station "Преображенская площадь" (10 min walking distance).

Interviewing steps:

• Phone interview with our HR team;

• Online meeting with HR member;

• Visit to Heritage International School Sokolniki Campus to meet Line Manager;

• Short professional task / a Trial day;

• Security background check carried by our Security Service;

• Successful candidate will be provided with Job Offer from Heritage International School.