IT Technician digital workplace

​​​​​​​Main responsibilities

• Lead, mentor, and support onsite Digital Workplace, ensuring high‑quality hardware, software, and network support across the site(s).

• Oversee daily IT operations (LAN, devices, servers, telecom) aligned with Group strategy

• Resolve complex technical issues and ensure timely incident resolution as the escalation point

• Deploy, maintain, and support local IT infrastructure (PCs, printers, servers, telephony)

• Manage resources, workloads, and vendor relationships to meet SLAs and cost targets

• Supervise troubleshooting and maintenance of IT equipment

• Support global BC Digital projects, particularly in manufacturing

• Deliver end‑user support, training, and solutions within SLO timeframes

• Collaborate with teams to ensure security and privacy

• Stay updated on industry trends and improve digital workplace processes

Requirements

• Education: Degree in IT, Computer Science, Network Technology, Engineering, or equivalent

• Experience: 1–4 years in IT, preferably in an international company

• Technical Skills: Proficiency in BC Group’s IT infrastructure (LAN/Wi‑Fi, clients, virtualized servers, VOIP) and endpoint management tools (e.g., ManageEngine)

• Languages: Fluent Russian; English (B1/B2 Pre-intermediate/intermediate)

• Key Skills: Ability to turn complex concepts into actionable strategies, lead IT teams, and build trusted relationships

• Soft Skills: Excellent communication, problem‑solving, decision‑making, collaboration, and change management; self‑driven, able to work under pressure