Front Office Supervisor

The Corinthia Hotel St. Petersburg is currently looking for ambitious and professional candidates for the position of Front Office Supervisor.

THE SELECTED CANDIDATE WILL BE RESPONSIBLE FOR:

• Assist in the managing the Front Office Departments, ensuring that related standard & procedures for Front Office are in place and adhered to.
• Execute existing policies and procedures ensuring compliance and recommending changes if needed to ensure improved guest satisfaction and safeguarding company interests.
• Conduct and assist with regular on job training on all policies, procedures, loyalty programs and guest satisfaction.
• Be familiar with the hotels physical lay-out, room types, and room sale policy and safety procedures.
• Ensure the Front Office department is knowledgeable on all daily activities in the hotel and promote Food & Beverage outlets.
• Monitor and ensure that guest expectations are met.
• Actively participate in daily duties such as Guest Relations, Concierge and Reception Management.

THE IDEAL CANDIDATE WILL:

• Have minimum 2 years' experience as a Shift Leader in 5* Hotels
• Have strong working knowledge of Opera PMS
• Have strong communication and interpersonal skills in English & Russian
• Have strong personal integrity and be able to maintain confidentiality
• Be able to work under pressure and work on own initiative
• Maintain and uphold a professional demeanor
• Be able to work night shifts

CONDITIONS:

• A chance to join high performing team of the Best MICE Hotel in Russia
• Broad opportunities for rapid career growth and professional development
• Competitive officially declared salary
• Medical insurance for you and for your child
• Wide range of staff incentive programs; corporate learning and development opportunities
• Free meals on duty
• Possibility of accomodation for probation period.
• Friendly atmosphere and mutual support
• Work in the very center of the city (7 min from metro Mayakovskaya & Vladimirskaya)