Customer Service Manager, E-commerce Platform (Thailand, Phuket)

We are an e-commerce company specializing in selling a wide range of products from Japan and South Korea. We are seeking a new member to join our family as a Customer Service Manager.

Responsibilities:

• Manage customer interactions through various communication channels.
• Address and resolve customer issues and inquiries throughout the purchase process and post-sale.
• Ensure a high level of customer service and satisfaction.
• Collaborate with other departments to resolve customer issues and improve service.

Requirements:

• Good communication skills, both verbal and written.

• Critical thinking skills to solve non-standard cases.

• Ability to work in a team and interact with various departments.

• High level of responsibility and attention to detail.

• Ability to quickly adapt to changes and solve non-standard tasks.

We Offer:

1. Opportunities for professional and career growth.
2. Friendly and professional team.
3. Modern and comfortable office.
4. Health insurance.
5. Official work in Thailand.

If you're interested in this vacancy, send your application. We are excited to get to know you better!