Vessel IT Specialist

Responsibilities:

• Define and implement standard procedures and best practices for IT operations onboard vessels, ensuring consistency and compliance.
• Oversee the installation, configuration, and maintenance of vessel IT infrastructure including servers, workstations, networking devices, and satellite communication systems.
• Ensure all systems onboard comply with cybersecurity guidelines and are protected through appropriate monitoring, patching, and incident response protocols.
• Manage vendor relationships for hardware, software, and communication services, including contract negotiation, procurement, and performance evaluation.
• Provide senior-level guidance on resolving complex IT issues and ensure availability of first- and second-line support for vessel crews.
• Oversee the deployment and lifecycle of maritime software systems such as PMS, SMS, ECDIS, and crew management tools.
• Collaborate with fleet operations, marine teams, and other IT functions to ensure IT alignment with operational goals.
• Plan and manage budgets for vessel IT systems, projects, and upgrades.
• Coordinate and, when necessary, perform vessel visits (national and international) for audits, installations, and troubleshooting.
• Monitor IT service KPIs and drive continuous improvement in service delivery, system reliability, and end-user satisfaction.

Qualifications & Skills:

• Bachelor’s degree in information technology, Computer Science, Engineering, or equivalent.
• Relevant IT certifications (e.g., Microsoft Certified Solutions Expert (MCSE), CompTIA Network+, Cisco Certified Network Associate (CCNA), ITIL Foundation).
• Strong project management and vendor management skills.
• Familiarity with maritime communication technologies (e.g., Starlink, VSAT, Fleet Broadband) and IMO regulations related to IT and cyber risk management.
• Minimum 5-8 years of experience in IT infrastructure and support roles, with at least 2-3 years in a supervisory or managerial capacity, ideally within the maritime or logistics industry.
• Proven expertise in managing Windows Server environments, Active Directory, and core networking protocols (TCP/IP, VLANs, VPNs, DNS/DHCP).
• Experience working in a cross-functional team environment and leading technical projects across multiple geographic locations.
• Strong communication skills and ability to interface effectively with technical and non-technical stakeholders.

Working conditions:

• Competitive compensation, professional development, and international exposure
• Collaborate with global experts
• Opportunity to work in a fast-paced internationally focused firm
• Office work format, 5/2, from 09:00 to 18:00
• Сomfortable office in the city center