Краснобогатырская улица 90с3
Heritage International School is looking for Admissions Department Officer to help us enroll new students to School.
Duties:
- Communication with parents of prospective students;
- Answering calls and emails regarding admission;
- Following up on interested prospective parents;
- Answering and managing queries from parents;
- Planning all meetings, fetching people to the office, meeting visitors downstairs
- Conducting interviews with prospective parents and school presentation: informing about the educational programmes, advantages, admission procedure, tuition fees;
- Conducting school tours;
- Providing tea, coffee, catering and hospitality;
- Organizing psychological and academic entry assessments of prospective students;
- Maintaining admission documentation;
- Preparing contracts;
- Controlling invoice payments;
- Supervising new students during the adaptation period (two weeks);
- Processing student data in CRM;
- Ensuring enrolment and re-enrolment process;
- Maintaining a database of student information, telephone logs and student feedbacks;
- School promotion;
- Taking part in promotional events: Open Days, school fairs, information sessions, exhibitions;
- Developing recruitment strategies and enrollment plans in coordination with senior management to attract more students
Requirements:
- Post-secondary education in Business, Marketing or Education;
- 3+ years experience in sales / marketing would be considered an asset but not required;
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Fluent English, as the job requires communicating with English-speaking teachers and parents on daily basis;
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MS Office User - must be comfortable working with large databases and doing most daily work on computer;
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Excellent professional communication skills - face2face, phone, email;
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Ability to multitask work mode and problem-solving;
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Must have attention to detail and be highly organized;
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International mindset and ability to work in an international environment.
Conditions:
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Employment in accordance with Russian Labor Code;
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Probation period – 3 months;
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Annual paid vacation – 28 calendar days;
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Medical insurance – after 3 months of work;
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Free lunches;
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Work schedule: Monday through Friday, 9.00 a.m. till 6.00 p.m. / can be irregular working hours.