Online school client support manager (Italy) / Менеджер клиентской поддрежки (Италия)

Дата размещения вакансии: 14.11.2024
Работодатель: Novakid Inc
Уровень зарплаты:
з/п не указана
Город:
Санкт-Петербург
Требуемый опыт работы:
От 3 до 6 лет

NovaKid - Novakidschool.com (online-school for children 4 -12 years old, in which children remotely learn English language with natives from the US and the UK. Our customers come from more than 50 countries all over the world. We have 80K+ students and 3K+ teachers. Our international team is proud of 400+ developers / support managers and marketing gurus.

We are looking for the Client support manager with knowledge of Italian at the native / bi-lingual level.

Requirements:

  • Knowledge of Italian - Advanced (at least C1)
  • Knowledge of English (at least B2)
  • Knowledge of Russian (at least С1) will be an advantage
  • Experience of working in a language school welcome
  • Experienced PC user
  • Organizational skills
  • Ability to handle lots of information
  • Responsibility and care
  • Multi-tasking

Duties:

  • Assisting with translations into French (instructions, clients’ responses templates etc)
  • Assisting with Non Assisted Support (chat bot)

Conditions

  • Remote work
  • Full time work - 40 hours per week (one working day on weekend)
  • Interesting project, please contact us!