Data Center Operator

Ventra IT Solutions is looking for a Data Center Operator to join our client’s team - a leading global provider of information and communications technology (ICT) infrastructure and smart devices. The company has 207,000 employees and operates in over 170 countries and regions, serving more than three billion people around the world.

Responsibilities:

• Develop and monitor the IT equipment installation process and ensure that the vendor (Party B) strictly adheres to the specifications.
• Manage IT equipment installers, including scheduling, assigning tasks, and monitoring the quality of work.
• Review and approve IT equipment installation plans to ensure compliance with data center regulations and security requirements.
• Supervise the whole process of IT equipment installation, cabling, configuration, and testing to ensure that the acceptance specificat are met.
• Monitor the spare parts replacement process, including fault diagnosis, spare parts application, replacement, and test verification.
• Performs routine inspections of data center equipment to ensure that all equipment is operating properly and capacity requirements are met.
• Quickly respond to and handle emergencies and faults to ensure the stability and security of the equipment room.
• Review and optimize the spare parts management system to improve the spare parts utilization and replacement efficiency.
• Coordinate with the supplier (Party B) to maintain devices and rectify faults, and ensure that the specified process and time requirements a complied with.
• Regularly assess the quality of work performed by suppliers, provide feedback and drive improvement.
• Manage the internal IT O&M team and train team members to master the latest IT equipment management and troubleshooting skills.
• Develop and update Standard Operating Procedures (SOPs) for IT equipment installation, maintenance, and troubleshooting.
• Work with Procurement to ensure that purchased IT equipment and spare parts meet the technical requirements and compatibility standards of the data center.

Requirements:

• Bachelor's degree or higher in Computer Science, Network Engineering or related field.
• Data center IT O&M experience preferred.
• In-depth knowledge of installation, configuration and maintenan processes for servers, storage and networking equipment.
• IT project management experience, familiar with the planning and execution of IT equipment installation projects.
• Excellent people management skills with the ability to effectively manage and coordinate installers and technicians.
• In-depth knowledge of data center operational security practices and procedures.
• Professional certifications, such as CCNA, CCNP, MCSE, and ITIL.
• Proficiency in Microsoft Office, Word, PPT, Excel, etc.
• Excellent vendor management skills, with experience managing IT outsourcing services.
• Strong problem analysis, problem solving and decision making skills with a strong sense of responsibility.
• Spoken and written level of English: Upper-Intermediate (B2) or higher.
• Excellent communication, negotiation and project management skills.
• Ability to work under pressure and respond quickly in emergency situations.
• Accepting emergency handling faults during non-working hours.

Conditions:

• Official employer with IT accreditation.
• Full-time office work format: 5/2, from 9:30 to 18:00, Moscow offic near Krylatskaya metro station.
• We are ready to discuss your salary expectations individually.
• Health insurance, dentistry included.
• Corporate sports events, celebrations, gifts for holidays.
• Mobile communication reimbursement (we issue corporate SIM cards, or you can connect with your own).